General guidelines for clients covered by Medical Health insurance:

1. Visit your GP to discuss your situation.

2. Once your GP has agreed that a psychiatric consultation is appropriate, please request for the referral letter to be addressed to Dr James Dickens.

3. Contact your insurance company as some providers require you to obtain a pre-authorisation code before arranging your consultation*. 

4. Please contact our admin team on 01423 787600 or
e-mail sara@clarity-yorkshire.co.uk to arrange a convenient appointment.

5. Dr Dickens is registered with the majority of the insurance companies who will cover his fees directly*.  You will be responsible for paying any excess fees directly to Clarity Ltd on the day of appointment. It is your responsibility to find out your policy excess amount.  

6. Payment can be made by cash, debit card, credit card, bank transfer (in advance) or cheque.

* Please note that some insurance companies do not cover all mental health diagnosis.  Please contact them directly to find out whether your area of concern is included in your policy. 

Important information for clients who self-pay:

1. It is recommended for you to visit your GP to discuss your situation. 

2. Once your GP has agreed that a psychiatric consultation is appropriate, please request for the referral letter to be addressed to Dr James Dickens*.

3. Please contact our admin team on 01423 787600 or
e-mail sara@clarity-yorkshire.co.uk to arrange a convenient appointment.

4. Payment is required on the day of appointment.  

5. Payment can be made by cash, debit card, credit card, bank transfer (in advance) or cheque.

* Please note that we understand that GP referrals are not always possible.  We will be happy to consult directly in these cases.